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Entrepreneurial Profile

Entrepreneurial Profile

Entrepreneural Profile: Boyce Restaurant Concepts

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“My name is Suzan Boyce and I’m one of the proprietors here at Cotton Row Restaurant. Boyce Restaurant Concepts owns four restaurants in Alabama: Cotton Row, Commerce Kitchen, Galley and Garden and Pane e Vino. I originally grew up in California and graduated from the University of California at Santa Barbara and started moonlighting. I worked at a restaurant at night and went to the university during the day and I just realized I loved being in the restaurant atmosphere. I love being around food and wine and hospitality and people enjoying themselves, so I moved to New York and pursued a culinary degree.

This building was built in the 1800s. It has been completely brought up-to-date. It was originally almost condemned, so we came in and tried to preserve the building as much as possible by keeping all of the pieces that are here. We gave it an air of modernness while trying to preserve a lot of the exposed wood and the brick. We dug out the basement bucket by bucket to create a wine cellar, so it’s been a labor of love. It’s an amazing building.

Progress Bank has been with us since day one. We probably would never have had this restaurant if it wasn’t for them. We partnered with them from the beginning. They helped us create this, so they’ve been with us every step of the way for every restaurant we’ve opened. They’re great supporters of us and the community. They are definitely our partners. We really couldn’t have done this without them.”

 

The following is a transcript from a video testimonial for Progress Bank. For more about Boyce Restaurant Concepts, check out the Spring/Summer 2018 issue of Tools for Success.

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Entrepreneurial Profile

Entrepreneurial Profile: The Mindside

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“I’m Dr. Bhrett McCabe, a licensed clinical psychologist and a sports and performance psychologist at The Mindside in Birmingham, Ala. The Mindside was started as a place for professional athletes, collegiate athletes and amateur athletes to have a centralized training facility where they can work on the way that they go about their performance—to find their edge in their sport.

The hardest thing about a small business is not having a banking partner and there’s an old saying as people said when we were starting the business, “When you need the money there’s no one there, and when you have the money they’re all there.” If you’re looking for a banking partner, you need to feel comfortable having a conversation with somebody that you know is listening to you and will give back to you. That was one of the biggest pet peeves I would have when we were interviewing banks is that people would tell you a lot of great things in the meetings and then when you followed up, you never heard from them or what they sent you back was not specific to what your business needed.

We are growing at such a rate that we’re outgrowing our capacity on a daily basis, so I think there are two things that we’re going to do. We would like to build a new building and make it what we want. We need something that’s more functional, so we want to move into that and have more of a long-term investment plan. I think the other thing is to grow our staffing needs and to continue to bring in the highest quality teammates that we can to drive this business to a higher standard and reward them appropriately for doing that.

As we are expanding, knowing we have options from a credit standpoint is very helpful even if we haven’t used them yet. Being a provider of services can be scary. If you are out sick, the revenue may not come in, so having that rainy-day fund is nice. Also, being able to plan for a six-month or 12-month expansion versus a one-month expansion is important.  Sitting down with our banking partners and saying, okay, what are the right options to have here, are we doing this appropriately, are we overstepping our bounds or what do we need to get in place first is very helpful.”

 

The following is a transcript from a video testimonial for Progress Bank. For more about The Mindside, check out the Fall/Winter 2017 issue of Tools for Success.

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Entrepreneurial Profile

Entrepreneurial Profile – SCS Worx

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I’m Will Brannon, the president and CEO of SCS Worx in Madison, Ala. The relationship we have with Progress Bank allows us to be ambitious and act quickly. Progress Bank is proactive about understanding our needs and when an opportunity presents itself we are already called to strike. Rather than having to go get our ducks in a row, Progress makes sure that our ducks are in a row, we are aligned with our goals and this company can be as ambitious and as aggressive as it needs to be, because we are all communicating and we understand what each other needs.

We were in a situation where we had the biggest deal we had ever closed, but there was a cash flow issue. I had to write a lot of checks before we got a dime. Patrick and our team at Progress were just able to hear our story and see it for what it was. We gave them the proof that they needed to make sure that everybody’s on the up and up, but very quickly after hearing our dilemma, they came up with a solution and they made that a very painless experience for us.

They’re proactive about the day-to-day, but even when we have something that could have upset the apple cart, it was business as usual. I know every day how big a check I can write if I need to.

Progress lets you put ideas into action and is so nimble. When we see an opportunity or have a good idea, knowing that we have the resources to be able to seize the day, to seize that moment, to seize that opportunity is key. A lot of times in the business world, he who hesitates is lost and when you’re an entrepreneur, being first to market, getting ideas pushed through, striking when the iron’s hot is really important and without a banking relationship like the one that we have with Progress Bank, that would be very difficult for us.

We move quickly and aggressively because Progress understands our mentality and they’re a partner in the truest sense of the word—we have the same goals. They want us to grow just as much as we do and they’re a partner in our success.

 

The following is a transcript from a video testimonial for Progress Bank. For more about SCS Worx, check out the Fall/Winter 2017 issue of Tools for Success.

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Entrepreneurial Profile

Entrepreneurial Profile: Big Bob’s BBQ

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“I’m Chris Lilly. I’m the Vice President and Pit Master at Big Bob Gibson’s Barbecue in Decatur, Ala., a restaurant that was started by my wife’s grandfather in 1925. I’m the fourth generation and I’ve got two sons in the business right now–Jacob and Andrew–one at each restaurant, so that is five generations of family-owned barbecue business.

I’ve been at Progress Bank since the very beginning, about nine or 10 years ago when they opened up. And the reason I went with Progress was because of the people. Some of my favorite people that I used to deal with went to Progress Bank and I followed along. For me, it’s more of a friendship, it’s a trust and you have to know them and they have to know you. The people at Progress know me personally. They know my restaurant. So I can make one phone call or one visit at Progress and they can take care of all my business needs and all my personal needs. And you know, that’s a luxury. I not only work here in Decatur, but I travel all over the country cooking barbecue in many different places and I’m not here all the time to go to the bank and take care of things. It’s nice to know that Progress is always there and knows me and my business so well. If something comes up and needs to be taken care of, I can do that over the phone. And that’s a luxury that I just don’t have with other banks.

I think Progress is good for entrepreneurs because they take the time to get to know the person and to know the business and they understand the business. They care about you and they care about what you’re doing and they want you to succeed. It’s not all about making money on their side. They want your business to succeed–they are there to back you every step of the way. Without a doubt, it would be my first choice if I was a young entrepreneur.”

The following is a transcript from a video testimonial for Progress Bank. For more about Big Bob’s BBQ, check out the Fall/Winter 2017 issue of Tools for Success.

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